We have built our success on listening to our customers. If you have a couple of minutes to spare, we would much appreciate you completing the feedback form below. If you have a complaint or would like anything concerning your repair explained in more detail please contact us.
Firstname
Surname
Registration Number
Your repair centre
Reference Num
Was the initial contact between you andLoders ARC handled efficiently?
Yes No
Was the person you spoke to polite and helpful?
Were the updates on your repairs acceptable to you?
Did we repair the car to your satisfaction first time around?
Yes, right first time No, the car had to be returned more than once No, the car had to be returned once
Was the quality of repair to a high standard?
Was your car returned in a clean condition?
Are there any other issues that you would like to comment on that would help us to improve our service?